Sales on Hold and Abandoned Sales

Instructions:
1. For subtitles, try clicking on the cc "closed captioning" button
2. We recommend that the video is viewed in 1080HD resolution or higher, or full screen for the best experience
3. If you are viewing this video on a mobile device, please switch over to the desktop mode to access Poll Questions.
--------------------------------------------------------------------------------------------------------------------------------------
Sales on Hold and Abandoned Sales

- Sale on Hold – if you are in the middle of processing a sale and the customer requires a consult on something that is away from the counter, you can put this sale on Hold, by clicking on the Abandoned Sale button, and then selecting yes at the next prompt. This Sale can then be retrieved at a later time, on any workstation. These sales will appear as blue on Today’s Sales list.

- They can also be viewed by going up to View, Sales on Hold.

- To retrieve a sale, simply double click on the sale. You will need to insert your Staff ID and continue the sale as per normal.

- You can also Abandon a Sale – if you are in the middle of a sale and need to cancel the sale for any reason, hit the Abandon Sale button, and No on the following prompt. This sale cannot be retrieved at a later time and it will appear as red on today’s list of Sales.